FAQ

Les parcours proposés sont faciles et accessibles à un large public.

Nos prestations comprennent :

• Un guide spécialisé breveté d'état
• Matériel homologué aux normes CE
• Assurance responsabilité civile professionnelle.
• Trousse de sécurité et téléphone portable
• Combinaison néoprène pour les frileux

Assurances :

• 15 années d'expériences - Carte professionnelle N° 97108ED0054 - Assurance MMA responsabilité civile N° 112 024 300

Les activités sportives peuvent comporter des risques,
je reconnais :

• Avoir été informé(e) des conditions générales
• Ne pas être l'objet d'une contre-indication médicale.
• Savoir nager au moins 25 mètres

Lors de l'inscription du groupe, tous les participants acceptent les conditions générales ci-dessous.
Consulter les conditions générales

Mangrove Kayak : Yes! Beginners are welcome because the course is easy

Your guide will give you tips beforehand on how to properly maneuver the kayak. Generally, people steer the kayak well after a few minutes.

In addition, the kayaks are double and triple. So, if at least one person is confident on the kayak, this can compensate with a less fit or less comfortable person on the kayak.

But everything is relative of course! Note that this is a physical activity. Also, it is essential to have the desire and health to paddle. The guide is only there to show you the way!

Yes, absolutely. Skip-the-jump and no rappelling.

In good health, anything is possible. Yalodé regularly takes children from 8 years old and people up to 77 years old. This canyoning is very easy.

The equivalent of the green slope in skiing.

In addition, the introduction to forest bathing allows you to take the time to take your time. Ideal conditions to be focused and experience the magic of the moment.

Watch the video to be sure or call us at 06 90 56 58 10.

With the wind blowing at sea on the lagoon, mosquitoes are very discreet compared to the cities and apartments of Guadeloupe :)

This happens very rarely. But if it has rained and there is no wind. When stopping at the coral islet, there may be yenyens (the latter do not carry diseases).

So if you want to be totally relaxed. Dress all-terrain for all weather! Bring light pants, long-sleeved t-shirt, mosquito repellent spray or geranium essential oil, hat, sunglasses, sunscreen, sports shoes or kayak boots.

Yalodé is the sole decision-maker regarding the activity, depending on weather conditions.
Thank you for your trust and understanding.

If we do not receive a message from you, please go to the activity location.
Rest assured. If we have to cancel the trip due to bad weather, you will be contacted immediately. In this case, the trip will either be postponed to a date of your choice, or you will be refunded your full payment, at your convenience.

Note that our kayaking departures are 99.9% guaranteed every day. - Because the trip is pleasant when the weather is cloudy and rainy. It's not too hot, and our skin thanks us. - Because there is a microclimate in Vieux Bourg. Here, the rain never lasts long. Driven by the trade winds, the clouds quickly pass over the lagoon to settle on the windward coast in Basse-Terre.
- Because we are sheltered from the wind and waves by the coral reef and the forest.

And even on yellow alert, which means be vigilant! And even if you don't have a k-way, we'll lend you one!

Obviously, very exceptionally, in the event of tropical waves during cyclone periods in September and October, we will cancel the trip and you will be fully refunded.

On the other hand, when canyoning, we are very careful. For obvious safety reasons, we cancel and refund trips in the event of flooding due to heavy rain. But don't worry! You can always fall back on the hot baths of Bouillante :)

Free cancellation more than 48 hours before the activity The client may cancel the outing at any time by notifying Yalodé by email. No fees will be charged for this cancellation. Yalodé will refund any amounts paid by the client.

In the event of total cancellation decided by Yalodé, any amount previously paid would be fully refunded to the customer

In the event of cancellation by the customer less than 48 hours before the activity. Any reserved place is due. No refunds are possible for any reason.

We recommend arriving at least 15 minutes before departure time In the event of a no-show for the excursion: no refund is possible. Please check the meeting point carefully on the "plan map" page of the kayak-guadeloupe.fr

Yalodé is the only decision maker for holding the activity depending on weather conditions.Therefore, if the management decides to cancel an activity for safety reasons, the client cannot hold it responsible or hold it responsible.

Attention:Under no circumstances can Yalodé be held liable for force majeure, for the actions of third parties not involved in the provision of the services provided for in the contract or for poor performance of the contract attributable to the client or other service providers of the client.